Shipping & returns

Free shipping on orders above 180 CHF, 30 days return after delivery, customs and duties included.

More details here.

Gift Service

We offer a gift wrapping service for any order and enclose a personal, handwritten note.

Simply include it during the order process.

Customer support

Our support team is available to answer your questions and responds within one business day.

Contact us here or chat with us.

Care tips

With the right care and handling you will enjoy your JOSEPHINE products for a long time.

Learn how in our care tips.